Skip to main content
Application Management Service

Breadcrumb

Key Activities of Application Management Service

Installation

Installation and configuration of the product that guarantee the operation ...

Read More...
Monitoring

Monitoring to check that the scheduling system is running as expected and t...

Read More...
Operation

Operation of scheduled applications: Operation of applications includes da...

Read More...
Intervention

Taking action if an issue occurs with the scheduling: The service team int...

Read More...
Job Development

Develop jobs for the customer‘s individual requirements: Development of jo...

Read More...

What You Get


The Application Management Service is an easy, fast and reliable service by SOS. The service offers many benefits and gives maximum flexibility to solve scheduling tasks for smaller and midsize companies.

Service models allow you to choose the best model for your requirements, e.g. to work within your own environment and team and engage the SOS service team to deliver supplementary scheduling services, e.g. for nightly batches. For companies that do not want to hire own staff, the SOS team can deliver full service around the clock or at defined times. The service is also available in the cloud.

You have added benefits since the scheduling services are delivered directly through the product vendor that provides up to date software releases and a seamless support structure. Around the clock service includes monitoring, operation and intervention, notifications in case of job failure and also resolved issues. The service design gives you security of data, as the service team has no direct access to your data.

Easy


You require no scheduling knowledge. Instead you choose if you want to build up an own team and environment or make use of the SOS service team.

Fast


You receive productive scheduling within shortest time and do not need long periods of evaluation.

Reliable


You purchase the services from the product vendor of JobScheduler, this guarantees up to date software and a seamless support structure.

Service Models and Pricing Scheme

Service Design

The slides show the operation environment and scheduling environment for supplementary and full service and the environments for the service in the Cloud.

Security Management

Supplementary Service and Full Service
  • For daily operations the service team has access to the JOC Cockpit user interface in the operation environment only
  • For engineering tasks (installation, job development) restricted periods  with access to the scheduling environment are granted to the service team
  • No direct access to the JobScheduler Master and job configurations, to customer servers and to customer data
  • Connections to the scheduling environment are secured by HTTPS
Full Cloud Service
  • For daily operations the service team has access to the JOC Cockpit user interface in the operation environment only
  • No direct access to customer servers and to customer data
  • A Virtual Private Cloud secures the environment from the internet and separates it from other servers in the customer network
  • Connections to the scheduling environment are secured by HTTPS